Noble Systems chosen to implement the technology solution hosted, Contact Center Inc. Conn
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Atlanta, GA (PRWEB) 17 January 2012
Noble Systems Corporation, a leading global provider of unified contact center technology, announced today that it has been selected, Connecticut, Inc., a specialty retailer of consumer electronics, home appliances, furniture, mattresses, computers and lawn and garden in order to implement the cloud-based Hosted Noble ® Enterprise Solution to improve customer service, operations, Conn. collection.
“Noble Systems is proud to partner with Conn”, said Chris Hodges, Senior VP Noble Systems. “The Platform enterprise cloud-based Hosted Noble is a great fit for a multidimensional approach, fast-growing business because of the advantages of scale and specialization.”
Conn., by his participation program consumer credit, which provides financing for their customers, about 60% of the retail and manages all aspects of collection and administration, whether follow-up after the sale. Noble Systems solution for contact center is an integral role in communicating with clients and account management for the collection operations Conn play
“We look forward to working with Noble Systems,” said Theodore Wright, CEO of Connecticut “Once fully implemented, the new system will help us understand the effectiveness of our commitment to improve the internal operations of the collection. ”
About Noble Systems
Noble Systems Corporation is a leading global provider of unified contact center technology, providing innovative products since 1989. Every day millions of customer contacts by agents at the 4,000 + customers worldwide in the use of award-winning Noble platform for inbound communications, outbound and blended made. The scalable, integrated Noble election procedure is advanced ACD and predictive, unified contact processing and integrated IVR, message recording, quality management system / controls, scripting, and real-time reporting and management tools. Headquartered in Atlanta, GA, Noble Systems was the first manufacturer to offer an open, scalable, fully distributed platform. For more information, contact Lee Allum 1.888.8NOBLE8 or visit http://www.noblesystems.com.
About
, Conn., Inc.
The company is a retailer currently operates 70 stores in Texas, Louisiana and Oklahoma with 23 stores in the Houston area, 17 in the Dallas / Fort Worth, San Antonio, eight, three in Austin, five in Southeast Texas, one in Corpus Christi, four in South Texas, six in Louisiana and three in Oklahoma. Categories of products include:
appliances such as refrigerators, freezers, washing machines, dryers, dishwashers and ranges;
Consumer electronics such as LCD, LED, 3-D, plasma and DLP televisions, camcorders, digital cameras, Blu-ray and DVD players, video game devices, portable audio, MP3 players and home theater products;
Furniture and mattresses, including furniture for the living room, dining room, bedroom accessories and mattresses, and
Ministry of the Interior, including desktops, laptops, netbooks and tablets, printers and computer accessories. The company also offers
a variety of products on a seasonal basis, including garden tools, and continues to help introduce additional product categories for the House to raise the needs of its customers’ products and same-store sales. Unlike many of its competitors, the company offers flexibility in house credit options for its customers, in addition to the funding of the third and the third in lease-payment plans. In the past three years, the company financed, on average, around 60% of retail sales of its financing plan within the company.
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